According to Higher Education Today, "the 21st century college student population is the most diverse in our nation’s history, characterized by the intersection of race, gender, sexual orientation, religion, family composition, age, and economic status among others."

The people at our libraries and on our campuses look less and less like the "traditional" 18-21 year old residential college student. As a result, we need to ensure that our services and spaces meet the needs of these intersectional and traditionally underserved learners.

Join Library UX Chicago as we explore projects and strategies for meeting the diverse needs of learners including returning adults, first generation college students, and international students.

This event will include presentations from Chicago-area library colleagues along with opportunities to discuss ways you and your library are exploring issues of inclusivity and access. Light refreshments will be provided, and a happy hour will follow this event.

https://www.eventbrite.com/e/service-design-for-underserved-populations-tickets-51814252825?aff=ebdssbdestsearch